By Mike Staton At Alerding CPA Group, we measure our success by our client satisfaction. The fact that a significant number of our clients have been with our firm for 15+ years exemplifies our commitment to a quality product and outstanding customer service.
In an effort to continue this momentum and accommodate the growing needs of our clients, our staff size has increased from 25 employees just one year ago, to over 40 employees today. We spent the last year reevaluating and adjusting our staffing levels to guarantee we had the necessary depth in our professional team to continue providing the quality accounting products and services our clients have come to expect.
Anticipating the future needs of our clients requires more than simply adding new staff. Alerding CPA Group has developed more efficient internal systems and added more advanced audit, tax and tracking software to create a stronger base allowing us to better support our clients’ growth.
This commitment to the future has served the firm well in the past and will prove to be a formula for success in the years to come. Alerding CPA Group opened its doors in Indianapolis in May of 1998 with the goal of serving closely-held businesses, their owners, and not-for-profits in a professional and holistic manner. That remains our goal today. We believe our recent growth and improvements provide the most effective direction for serving the needs of our current clients and potential future clients, as well.
This post was written by:
Michael A. Staton, CPA
Mike is a Certified Public Accountant and is Co-Founder and Managing Director of Alerding CPA Group. Mike has served closely-held businesses for over 30 years and was named the Accounting Advocate of the Year by the U.S. Small Business Administration in 2001.
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